And why they keep founders overworked, overstretched, and overwhelmed

There’s a stage in most growing businesses where the numbers look solid — but the foundations are quietly cracking.

Revenue is up.
The team’s growing.
On paper, it all looks healthy.

But behind the scenes, the founder is still deeply involved in finance.

  • Checking the bank balance regularly
  • Second-guessing pricing
  • Holding off on hiring because they’re not sure if the cash will hold
  • Building spreadsheets at night just to feel confident about a decision

If that sounds familiar, you’re not alone.
And the biggest risk?
You might be operating on assumptions that no longer serve you.

Assumption 1: “Our accountant will tell us if something’s wrong.”

Accountants are essential.
But most are focused on compliance — not growth.

They’ll tell you if something’s out of line with HMRC.
They’ll help you file the numbers.

But will they flag that one service line has a dangerously low margin?
Will they model what happens if revenue dips by 15%?
Will they help you build a cash flow forecast to guide a hiring decision?

Probably not.
That’s the role of a strategic finance function — and most businesses don’t have one.

Assumption 2: “We’re profitable, so we’re fine.”

Profit is a lagging indicator.
By the time it shows up, the damage — or the missed opportunity — has already happened.

More importantly:

  • Are you profitable per client?
  • Per service line?
  • At the margin level, after delivery?

Profit can hide inefficiency.
It can create false comfort.
And it won’t help you scale unless you know why it’s there — and whether it will hold under growth.

Assumption 3: “We’ll get serious about finance later.”

Later is when the pressure hits.
Later is when cash tightens.
Later is when growth stalls, or hiring mistakes catch up with you.

If you’re turning over £750k–£5m, now is the time to move from compliance to control.

And that doesn’t mean hiring a CFO tomorrow.

It means:

  • Forecasting regularly
  • Understanding margin and delivery cost
  • Tracking the numbers that influence decisions — not just explain results
  • Reducing your own involvement in every financial question the team asks

So, what’s the fix?

We’ve created a 10-question diagnostic to help founders understand how strategic their finance setup really is — and where the business is still too dependent on them.

If you’ve grown past £1m, but still feel like the numbers run through you, this is the place to start.

  • The full self-assessment
  • Your score breakdown

And our Growth Gap Playbook to show you what to fix next.

 

Five minutes with Ricky

First job, worst job, dream job?
First official job - working in Hull’s fruit market (Humber Street) in the morning and then selling the goods in the shop during the day (Superveg)
Worst job - I have not had a bad job, really, but working in Kwik Save stacking shelves in the PET aisle was grim - as I don’t like PETS
Dream job - Professional golfer, but only in the sunshine

What do you hate about your job?
Taking calls on the budget each year before the speech has even finished

How would you explain your job to a 10-year-old?
I help people in business sort their money out so they have enough to spend on their 10 year olds!

What do you order at the bar?
Anything alcoholic - normally a pint of premium lager or red wine - none of the weak stuff

Which person would you most like to meet and why?
Either Tiger Woods or Sir Alex Ferguson - two sporting legends

Dogs or cats?
Neither - I don’t like PETS - see worst job above (although I have started like some breed of dogs)

Coffee or tea?
Coffee in the mornings but I like both

What music do you like – artists or genre?
All genre’s but indie music is my go-to.
Artists - Oasis, Phonics, Gerry Cinnaman etc., and Rod Stewart and Freddie M

Favourite film or boxset?
A Few Good Men - FILM
Suits - Boxset

Who's your team? What's your sport?
To support - Man Utd - Football
Play - Golf

What’s a surprising skill or hobby you have that people wouldn’t expect?
Skill - I can make a bra from napkins or a large tea-towel

What's the best piece of advice anyone has ever given you?
Don’t eat yellow snow

If you could go back in time, what advice would you give your younger self?
Do you, it’s fine - not what others want you to do or be

If you had to describe yourself in five words, what would they be?
Happy
Joker
Stubborn
Sarcastic
Annoying/nightmare (on social nights out - apparently)

Five minutes with Mark

First job, worst job, dream job?
First Job - Working as a pot wash in a pub
Worst Job - Never had a bad one
Dream Job -

What do you hate about your job?
The amount of time spent on hold with HMRC and how they often make changes without consulting on the actual impact on taxpayers

How would you explain your job to a 10-year-old?
I help people achieve their dreams

What do you order at the bar?
Pint of Guinness

Which person most like to meet and why?
Tiger Woods - great stories but to understand what it takes to be that much better than everyone else for such a sustained period of time

Dogs or cats?
Grew up with cats but would rather have a dog!

Coffee or tea?
Black Coffee

What music do you like – artists or genre?
Everything and Anything, from Taylor Swift to Foo Fighters to NWA and everything in between

Favourite film or boxset?
Fight Club

Who's your team? What's your sport?
Always been football and Newcastle United

What’s a surprising skill or hobby you have that people wouldn’t expect?
Really got into building Lego recently - running out of space to store/display it!

What's the best piece of advice anyone has ever given you?
Authenticity sells - be yourself.

If you could go back in time, what advice would you give your younger self?
Nothing ever matters as much as you convince yourself it does.

If you had to describe yourself in five words, what would they be?
Supportive, Sarcastic, Driven, Problem-Solver and Insane

Five minutes with Colin

First job, worst job, dream job?
Holiday work in my dad’s accountants - haven't escaped from the industry since
Still in the accountancy but had a horrible boss.
Ski/Snowboard instructor

What do you hate about your job?
Chasing clients for information which is needed to get the right solutions for them.

How would you explain your job to an 10-year-old?
Helping owners of businesses earn more money so they can spend it on the things they want to spend them on.

What do you order at the bar?
Beer (mostly a Guinness), Rum and Coke (got to be Kraken) or a cheeky Tequila if that's where the night's heading

Which person most like to meet and why?
Michael Jordan - Find out what its like/take to be the GOAT of a sport.

Dogs or cats?
Have both but got to say definitely Dogs

Coffee or tea?
Coffee in the morning & tea in the afternoon

What music do you like – artists or genre?
Listen to pretty much everything - one minute Luke Combs, next Elton John, then some Five
Favourite song - Dancing in the Moonlight - Toploader

Favourite film or boxset?
Wolf of Wall Street - nuts its based on a true story

Who's your team? What's your sport?
Sports to watch rugby (favourite team - Glasgow) or F1 (favourite team - McLaren)
Sport to play golf

What’s a surprising skill or hobby you have that people wouldn’t expect?
Can still pull of an impressive handstand and/or cartwheel.

What's the best piece of advice anyone has ever given you?
Don't accept criticism from someone you wouldn't take advice from.

If you could go back in time, what advice would you give your younger self?
Don't be afraid to speak out more and be confident in yourself.

If you had to describe yourself in five words, what would they be?
Calm
Thoughtful
Inquisitive
Consistent
Light-hearted