By Jayne Waugh

If you overpay a Supplier or your Customer accidentally pays you too much then you should record this in Xero when you reconcile your bank account.

To record and reconcile the transaction, follow the simple steps below:-

Customer Overpayment

  • In the reconcile tab of your bank account, select the transaction you want to reconcile and add details

  • Next to received as, select overpayment. This will show on the customers account as an overpayment.  This can be off-set against future invoices or can be paid back to the customer.

RELATED: Get a FREE Xero Health Check here

Supplier Overpayment

Next to spent as, select overpayment.This will show on the suppliers account as an overpayment.  This can be off-set against future invoices or can be paid back to you.

If you require any further assistance please don’t hesitate to contact a member of the team, we will be more than happy to assist you!