Meet the team.
Hi my name is Caroline and I’m a Cloud Accounting Specialist at Northern Accountants, having gained over 15 years’ experience in the profession.
My role is to work closely with clients to help them make the transition to digital accounts and make sure they can get the best from it in the long term.
I have two beautiful daughters, Jessica (10) and Lydia (5) and I’m incredibly proud of them both.
What specialist skills do you offer your clients?
Excellent customer service
What were you doing before you joined?
I worked for a Wakefield based accountancy practice for 16 years, before moving to a practice in Garforth from where I then joined the NA team.
What have been your greatest professional achievements while you have been at NA?
I am currently working on transitioning clients to Brightpay software which has been a big challenge but very rewarding so far with lots of positive feedback.
What’s the best thing about working at NA?
The best thing is the positive and supportive working environment.
What reasons would you give other people for joining?
You are encouraged to work hard to be the best you can be knowing that you have the full support of the team around you.
What drives you to achieve great results for NA clients?
Happy clients mean I get job satisfaction and also that I am contributing in a positive way to the success of the clients’ businesses and that of NA.
What is your ultimate career ambition?
I’ve always just wanted to be in a job that I love.
What’s playing in your car right now?
My iPod on shuffle usually, but recently I’ve listened to the Red Hot Chilli Peppers.
Who would you most like to meet and why?
Will Mellor, who is my man crush ha, ha!
If you could go back in time, what piece of advice would you most like to tell your younger self?
Believe in yourself and don’t care so much about what people think of you.
What’s your claim to fame?
I shook hands with Torvil and Dean at a Dancing on Ice show.
What are your pet hates?
People who are late!
Who is your role model?
Anybody who is happy, successful and acts with integrity.
How would you describe yourself in 5 words?
Kind, chatty, methodical, empathetic and polite.
Name your favourite musical artist, food, film, book and TV show?
I love all music – ranging from country to metal – so it would be too difficult to choose! My favourite food is any kind of dessert. Film wise, it’s a close call between Green Mile and Labyrinth. My favourite book is Girl on the Train and it has to be Friends for the TV show.
What are your most overused words or phrases?
In a minute and I’ll think about it (usually to my girls!).
How long could you live without your smartphone?
If you could only take 3 things to a desert island, what would they be?
My two girls and my iPod.