Hi my name is Ben, I'm the Operations Director at Northern Accountants and my goal is to make us the best in class at what we do.
Although I want us to constantly strive to be the best at everything we do, I also want us to do it the 'NA way' with our great team delivering awesome service to improve our client's experience.
Away from work, I am married to Jemma and have two beautiful girls, Eliana and Elizabeth.
When contacting NA, please dial 0113 218 9552 and opt for extension number 206.
Although I'm neither an accountant or customer facing, I aim to use my skills to enhance our customer's experience of NA by focusing on all aspects of business performance and service delivery.
Although I'm fairly new to the business, I am already learning and being challenged to improve every day. It's also evident that there is a strong company ethos of personal development - and my aim is to embrace this and champion this because it's critical to our success.
My previous roles have been in manufacturing, the culmination of which was my role as Operations Manager for a multinational engineering company.
Working with Phil and the team because you really feel part of something and you do that in an environment which empowers, supports and challenges you. We're not conventional, we do things the NA way.
If you want to realise your potential and do it in a great team environment that pushes you to deliver excellence in all aspects of your work, this is where you should be.
To retire knowing I have achieved something.
Be organised, disciplined and process minded to ensure constantly high standards. I also believe it is vital to understand the learning outcomes of failure. When something goes wrong, dissect it and once you know 'why' then you can identify the actions that will ultimately leave your business stronger.
My old Red-Hot Chilli Peppers album - and Scar Tissue is getting repeated a lot!!
Ian Rush - my hero as a kid.
Football is not as important as studying! What are your pet hates? Noisy eaters.
I don't have one in particular, but I think I've worked with some great people who you pick up a lot from and that makes who you are.
Pragmatic, relaxed, focused, dedicated and fun.
Elliott Smith, Thai, The Departed, Blackout by Chris Ryan, TV wise it is currently Walking Dead but I loved the Sopranos in its hey-day.
Stop, come back, Noooooooooooooo (all due to having young kids!).
I would like to think easy enough but my wife will probably just laugh at that.
My family, some beers and some shade - I think that would make it pretty good for a while!