COVID -19 Implementing credit control during the coronavirus pandemic.
By Jayne Waugh
Now, more than ever, businesses are looking to implement credit control and streamline invoicing. Here at Northern Accountants, we’re working with our clients to implement strategies that will boost business even during difficult economic times and lockdown periods.
In the midst of COVID-19 when companies need to keep track of payments and be more organised (especially when working remotely), one of the apps in our AppStack is helping clients with invoice automation. Take a look at our AppStack page for all four of our recommended apps and the training we provide.
First of all, let’s look at how the Chaser app will help your business and the benefits to you:
What is the Chaser app?
Chaser is app software that’s designed to help SMEs automate credit control and keep cash flowing, even during times of difficulty. While COVID-19 is causing disruption across the world, it’s essential to take firm control of your finances, which is where Chaser can help.
Here at Northern Accountants, as certified partners we’ve incorporated Chaser into the apps we use for good reason. It syncs with your accounting system in just two minutes, allowing you to chase outstanding invoices quickly. The app also remains up-to-date and refreshes immediately before any chaser emails are sent, so you never have to worry about chasing payments from clients that have already been made – a move that can be chalked up as unprofessional.
Top tips for using Chaser
As an award-winning accountancy firm, we know that Chaser can streamline your business processes. The app can be used in many different ways, so here are our top tips for making use of this software and improving the cash flow of your organisation.
- Embrace invoice automation
Invoicing clients and keeping track of what has and hasn’t been paid can be difficult without some kind of automation. The good news is, Chaser automatically sends out chaser emails to clients attaching an invoice and statement to speed up payments.
In order to maximise the efficiency of this app, you should make the most of customisable templates. These can be personalised for each client and sent out on a schedule that suits you and your customers. To encourage good payment habits, try sending out invoices on the same day at the same time each week, so customers come to know what to expect.
- Make it personal
Although Chaser is an automated app service ideal for SMEs, you can still maintain a personal connection with your clients. This is because Chaser emails are made to look and feel like you hand-typed each and every one. Through personalisation options, you can send out emails that look like they’ve come from your personal email account with your usual signature, logos and images. Automatic ‘thank you’ emails using your business tone of voice will also build goodwill and keep the communication between clients flowing.
- Log in from anywhere
The great thing about credit control apps like Chaser is that you can log in from anywhere to see all chaser emails sent to clients. Keeping an eye on your communication is advisable as it will allow you to make informed business decisions. The app tracker can also be updated with any on-the-go phone calls to keep your colleagues in the loop.
The team at Northern Accountants continues to do all it can to help businesses stay in business. If you would like to speak to one of the team about Chaser, please call on 0113 218 9552 today.
Link to our AppStack page
Link to more details on Chaser
Link to our Cloud Academy and details of Chaser Training